Last updated: Nov 12, 2023
Thank you for choosing SK Products LLC for your web design and marketing needs. We are committed to providing you with the highest level of service and satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
Our refund policy is designed to be fair and transparent. You may be eligible for a refund under the following circumstances:
- Service Not Rendered: If we have not initiated work on your project or provided any services, you may be eligible for a full refund.
- Quality Issues: If the delivered service does not meet the agreed-upon specifications or does not function as intended, we will work with you to address the issue. If a satisfactory resolution cannot be reached, you may be eligible for a refund.
Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at [contact@skproducts.com] within [number of days] days of your purchase.
- Provide Details: Clearly state the reason for your refund request and provide any supporting documentation or details.
- Resolution Attempts: We will make reasonable efforts to address your concerns and resolve any issues. If we are unable to do so, we will initiate the refund process.
- Refund Confirmation: Once your refund is approved, a credit will automatically be applied to your original method of payment within [number of days] days.
Non-Refundable Items
Please note that certain services and products may be non-refundable:
- Custom Design Work: Any custom design work, once initiated, is non-refundable.
- Domain Registration Fees: Fees associated with the registration of domain names are non-refundable.
Contact Information
If you have any questions about our refund policy, please contact us at:
SK Products LLC
19309 Winmeade Drive #422
Lansdowne, VA 20176
Phone: 703-689-1614
Email: [contact@skproducts.com]
We reserve the right to update or modify this refund policy at any time without prior notice.